FAQ

You will be working with a professional consultant who will guide you through the amazing journey of finding the dress! Both you and your consultant will browse gowns and she will assist you putting them on, it definitely takes a helping hand! We have private viewing rooms that seat comfortably up to 4 guests. Your younger guests are welcome to join in on the fun, please watch them at all times.

Your quince gown is custom made just for you. To ensure the perfect fit and stress-free experience, we recommend the following timeline:

 

✨ 6–8 Months Before Your Event

Ideal time to begin shopping and place your order.

 

✨ 5 Months Before

Standard production time.

 

✨ 2–3 Months Before

Allow time for alterations and final fittings.

Appointments are highly recommended so an experienced stylist will be able to assist you.

  • A $25 refundable booking deposit is required to reserve a private fitting room and personal stylist for Quinceañera appointments only.

  • The deposit will be applied toward your purchase or issued as store credit when you attend your appointment.

  • Cancellations or reschedules must be made at least 48 hours in advance to receive a refund or credit.

  • Late cancellations, late reschedules, late arrivals, and no-shows will forfeit the deposit.

  • Please arrive 10 minutes prior to your scheduled appointment time to allow for check-in and ensure you receive the full experience.

  • Prom appointments follow a separate booking process and policies.

Gowns start at $600.00 and top off at $3500.00 , with the average being between $1-2000.00. Please call for more detailed information.

Anytime from 7-10 business days up to 6 months depending on a few variables. Please call to request more detailed information.

All gown sales are final, there are no refunds, exchanges or returns on special order items.

This cost depends on the dress and the amount of work involved. For the most accurate pricing please call to schedule a consultation.

On average we like to have 6-8 weeks before the event and/or photo shoots, however, we can always expedite. It depends on the dress and the amount of work involved. For the most accurate information please call to schedule a consultation.

Gowns are made to be altered and taken apart. However every gown is different, please call for more detailed information.

No, we do offer refreshments like water and coffee.